AI Chatbot and Concierge

Most visitors leave a website with a question still in their head. An assistant that knows your business answers it before they go.

We add a chat assistant to your site that has actually read it. It draws on your pages, your service descriptions, and any documents you hand us, so the answers it gives are yours, not something scraped off the wider internet. Visitors type a question the way they would ask you in person, and they get a straight answer in a window styled to match your site.

What It Does

Answers From Your Own Material

The assistant is grounded in your site and your documents. When a question falls outside what it was given, it says so and points the visitor to you instead of guessing.

Collects the Lead

When a conversation is going somewhere, the assistant asks for a name and an email in the flow of the chat, and the details land in your inbox while the visitor is still on the page.

Guides Instead of Waiting

Buttons for your main services sit in the window so a visitor who does not know what to ask can still get somewhere useful in one click.

Never Closes

Evenings, weekends, the middle of a holiday. The people browsing your site at those hours are often the ones with the most urgent problem.

Two Levels

The Chatbot is the straightforward version. It reads your site, answers questions in a window colored to match your brand, and passes leads along by email. For a small site that mainly needs to stop losing visitors to unanswered questions, that is the whole job.

The Concierge is the built-out version. It carries your logo and styling rather than just your colors, it gets curated documents alongside the site content, it offers service buttons, and it is tuned for speed with caching so common questions come back instantly. It also keeps proper transcripts, so you can read what people are actually asking you. If the assistant is going to be a real part of how you sell, this is the one.

Add-Ons Worth Knowing About

  • A phone line. The same assistant can answer a real telephone number. See AI Voice Agents.
  • Booking. Connect a calendar and the assistant offers genuine open slots and books the appointment during the conversation.
  • Text messaging. Follow-up by SMS rather than email, for the people who never open email.
  • A private handoff. When a conversation turns to account details or anything confidential, it can move into a protected assistant instead of continuing in public.

How We Set It Up

We build the knowledge base from your site, review the first round of answers ourselves, and correct the ones that are thin before anyone outside sees it. Then we style the window, wire up where the leads go, and put it live. Nothing about it requires you to learn a dashboard, and we keep refining the answers as you send us the questions people are asking.

Want to see one running on your own content? Get in touch